End of lease carpet, floor and window cleaning
The floors are the part of an exit clean that most often holds up a bond, and the part a general cleaner is least equipped for. We do carpets by hot-water extraction, tile and grout, hard floors, windows with their tracks and flyscreens, and the driveway if the report asks for it — then we photograph all of it before and after and send you a written record to forward to the agent. To be plain about scope: this is the floors, the glass and the outdoor surfaces, not a whole-property bond clean with ovens and cupboards.
Mon to Sun, 7:00am – 9:00pm — carpet dry in about 4–8 hours
What we do for an exit clean
- Carpet cleaned by hot-water extraction — the method carpet manufacturers specify and property managers ask for
- Pet stains and odour treated at the backing and underlay, not just the surface fibre
- Traffic lanes, entryways and stairs treated as their own job, because that is where an exit report looks
- Tile and grout in wet areas, kitchens, entries and laundries, with the silicone condition reported
- Hard floors — vinyl, lino, timber and sealed concrete — cleaned to the method that suits them
- Windows inside and out with frames, tracks and flyscreens, which is where most exit checklists catch people
- Driveways, paths, patios and carports pressure cleaned where the report calls for it
- Before-and-after photographs and a written record, sent to you to forward to the agent
Method for each of these is on its own page — carpet cleaning, tile and grout, window cleaning and high pressure cleaning.
Booked to the inspection, evidenced on completion
We attend vacant properties with access arranged through the agency, invoice on account so repeat jobs do not need a new order each time, and send a photo record for the file. Message us the property and the inspection date.
- Residential investment properties
- Body corporate and strata common areas
- Commercial tenancies between leases
- Vacant properties before listing
- End-of-lease and bond cleans
- Pre-inspection presentation
- Building entrances, lobbies and pathways
- Car parks and stairwells
End of lease and bond cleans — your questions
The scope question is the first one. Read it before you book anyone.
Ask on WhatsAppIs this a full bond clean?
No, and it is the first thing worth being clear about. In Queensland a bond clean usually means the whole property to an exit checklist — ovens, cupboards, bathroom fittings, walls, the lot. We are floor and surface specialists: carpets, hard floors, tile and grout, windows, and outdoor surfaces. Many tenants book a general bond cleaner for the property and us for the floors, because the floors are the part most often failed and the part a general cleaner is least equipped for. If you need the whole property done to a checklist, book a bond cleaner as well as us.
Will this satisfy my property manager?
For the floors and glass, it is what they are asking for: professional hot-water extraction on the carpet, plus evidence. You get before-and-after photographs and a written record you can forward straight on, which is generally what settles an item without a conversation. Some agencies require a receipt from a professional carpet cleaner specifically — the record we send is exactly that.
How far ahead should I book?
A few days is comfortable and we can often do better, but tell us the exit inspection date when you book rather than a preferred day. We work back from the inspection, which matters because carpet needs four to eight hours to dry and you do not want that overlapping with the walkthrough. The end of the month is the busiest window in this trade, for obvious reasons.
Should the property be empty first?
Ideally yes — an empty property is a better clean and usually a cheaper one, because nothing has to be worked around or moved. If furniture is still in, we move what two people can safely move and put blocks under the legs. What we do not move is pianos, full display cabinets, beds with storage bases or anything electrical still connected.
The carpet has pet stains. Will I still get the bond back?
It depends how far the contamination went, and we will tell you honestly on the day. Urine soaks through the fibre into the backing and then the underlay; we treat at the level it has actually reached, which usually resolves both the mark and the smell. Where it has gone through into the underlay and the subfloor, no clean will fix it and the underlay needs replacing — better to know that a week before the inspection than to be told it at the inspection.
Do you work with property managers and agencies directly?
Yes, and a good share of our Logan and Ipswich work comes that way. We book to the inspection date, attend vacant properties with access arranged through the agency, invoice on account so repeat jobs do not need a new order each time, and send a photo record on completion for the file.